Subscription Portal
The subscription portal provides self-service management for your Odin Scan billing and payment details. It is powered by Polar.sh.
Accessing the Portal
- Sign in to the Odin Scan dashboard.
- Navigate to Settings > Subscription.
- Click Manage Subscription.
This opens the Polar.sh customer portal where you can manage all aspects of your subscription.
Available Actions
Update Payment Method
Change the credit or debit card on file for your subscription. The new payment method is used for all future charges.
View Invoices
Browse and download invoices for all past billing cycles. Each invoice includes a breakdown of seats, discounts applied, and the total charged.
Change Plan
- Switch billing cycle: Move between monthly and yearly billing. Yearly billing saves 20% compared to monthly.
- Adjust seat count: Increase or decrease the number of seats. See Seat Management for details on how changes are applied.
Cancel Subscription
Cancelling your subscription stops future charges. Your Pro access and all team member access continues until the end of the current billing period. After that:
- Your account reverts to the Basic plan.
- Organization members lose access to the organization.
- Scan quotas revert to Basic plan limits (10 scans per month, single user).
- Existing analysis results and reports remain accessible.
Note: Cancellation does not delete your account or historical data. You can resubscribe at any time to restore Pro access.
Billing Cycle
- Monthly subscriptions are billed on the same date each month (the date of your original purchase).
- Yearly subscriptions are billed on the anniversary of your original purchase date.
Seat changes mid-cycle are prorated on your next invoice.
Support
If you encounter issues with billing or the subscription portal, contact support@odinscan.ai.